Services

Four practices. One engineering standard.

Cloud platforms, software, service management and the consulting that connects them. Each practice stands on its own; the value is in combining them.

  1. 01

    Technology Consulting

    We make technology decisions you can build on.

    Architecture, cloud strategy and operating models are decisions with long consequences. We work through them with the people who will live with them, write them down clearly, and stay involved in delivery, because advice that ends at the slide deck is not advice.

    • Architecture
    • Cloud strategy
    • Platform strategy
    • Technology roadmaps
    • Operating models
    • Process optimisation
    About Technology Consulting
  2. 02

    Cloud Engineering

    We design cloud platforms teams can operate.

    A cloud platform is not a collection of resources. It is a foundation with identity, network, policy, observability and delivery built in, so that every workload after the first one gets faster and safer. We build that foundation on Microsoft Azure, as code, with the operating model to run it.

    • Azure architecture
    • Platform engineering
    • Infrastructure as Code
    • Kubernetes
    • DevOps & delivery
    • Observability
    • Identity & security
    • Automation
    About Cloud Engineering
  3. 03

    Software Development

    We build software around real business processes.

    Good software starts with the process it supports and the people who run it. We build web applications, APIs and internal platforms that fit the way a business actually works, using modern, boring, well-supported technology, and we build them to be operated, not just launched.

    • Web applications
    • Enterprise software
    • APIs
    • Cloud-native applications
    • Integrations
    • Internal platforms
    • Process automation
    • Code quality
    About Software Development
  4. 04

    ITSM & Service Management

    We connect ITSM systems, services and operations into one coherent whole.

    Effective service management needs more than a ticketing tool. It needs clear responsibilities, reliable information and processes people can actually use. Diefon connects service workflows with suitable ITSM systems, integrates them into the existing technology landscape and configures them so that the system reflects reality. The technical decisions follow the requirements and the operating model of your organisation.

    • ITSM systems & integration
    • CMDB & service data
    • Service catalogue
    • Incident management
    • Change management
    • Request management
    • Service desk
    • Knowledge management
    • Automation & interfaces
    About ITSM & Service Management

Let's build tomorrow

Let's talk about your systems.

Tell us about the system you need to build, fix or operate. We reply within two working days with a first assessment and a suggested next step.

info@diefon.de